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Question
Distinguish between sales and selling.
Distinguish Between
Solution 1
Aspect | Sales | Selling |
Definition | The overall process of transferring ownership of products or services from a business to its customers encompasses a wide range of activities. | The direct interaction between a salesperson and a customer focuses specifically on persuading the customer to purchase a product or service. |
Scope | Broad and includes various functions such as market research, product development, distribution, and customer service. | Narrow and focused specifically on the activities involved in convincing a customer to make a purchase. |
Objective | Aimed at achieving the company's overall revenue targets and market share goals. | Aimed at closing individual sales transactions and generating immediate revenue. |
Involvement | Involves multiple departments and strategic planning across the organization. | Primarily involves the sales team or individual salespeople interacting with customers. |
Focus | Long-term, focusing on building relationships, brand equity, and market presence. | Short-term, focusing on achieving immediate sales and meeting quotas. |
Outcome | Generates overall business growth and sustains the company in the market. | Generates individual sales and contributes to achieving sales targets. |
Examples | Developing a sales strategy, managing a sales team, forecasting future sales, and setting sales goals. | Approaching a customer, presenting a product, handling objections, and closing a sale. |
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Solution 2
Selling | Sales | |
1. | Selling is a step by step process taken by salesperson to sell the goods. | It is a total amount of goods and services sold during a given period of time. |
2. | Selling is not a quantitative term. | Sales is a quantitative term, for example, sale of 100 TVs. |
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Distinction Between Sales and Selling Process
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