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Question
What is meant by barriers to communication? Explain three suitable measures to overcome the barriers to effective communication.
Solution
There may be many barriers to the process of communication. The intended communication is often disturbed and distorted leading to a condition of misunderstanding and failure of communication. The barriers to effective communication could be of many types like linguistic, psychological, emotional, physical and cultural, etc.
Measures to overcome the barriers to effective communication:
1. Use of Simple Language: The use of simple and clear words should be emphasized. The use of ambiguous words and jargon should be avoided.
2. Reduction and elimination of noise levels: Noise is the main communication barrier that must be overcome on a priority basis. It is essential to identify the source of noise and then eliminate that source.
3. Active Listening: Listen attentively and carefully. There is a difference between listening and hearing. Active listening means hearing with a proper understanding of the message that is heard. By asking questions the speaker can ensure whether his/her message is understood or not by the receiver in the same terms as intended by the speaker.
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RELATED QUESTIONS
Mr. Shubhendu Bose is the owner of 'Bikmac Enterprises' carrying on the business of manufacturing various kinds of biscuits. There was a lot of discontentment in the organisation and the targets were not being met. He asked his son. Naval, who had recently completed his MBA, to find out the reason. Naval found that all decision making of the enterprise were in the hands of his father. His father didn't believe in his employees. As a result both the employer and the employees were not able to understand each other’s message in the same sense. Thus, the employees were not happy and targets were not met.
a. Identify any two communication barriers because of which Bikmac Enterprises was not able to achieve its target.
b. State one more barrier each of the types identified in (a) above.
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Answer the question.
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Rational barrier is one of the types of barriers in the process of Communication.
Which of the following is not a type of semantic barriers?
Which of the following is not a type of psychological barriers?
Status comes under which of the following types of barriers?
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State any four barriers to communication which are related to authority relationships, rules and regulations of the company.