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Commerce Set 1 2018-2019 ISC (Commerce) Class 12 Question Paper Solution

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Commerce [Set 1]
Marks: 80 CISCE
ISC (Commerce)
ISC (Arts)
ISC (Science)

Academic Year: 2018-2019
Date: March 2019
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1. Question One is compulsory  from Part I
2. Attempt any Five Questions from Part II


PART-I
[20]1 | Answer briefly each of the questions (i) to (x) :
[2]1.i

What is meant by 'business environment'?

Concept: undefined - undefined
Chapter: [0.01] Business Environment
[2]1.ii

State any four short-term sources of finance for a Joint Stock Company. 

Concept: undefined - undefined
Chapter: [0.021] Capital
[2]1.iii

Mention any two advantages of e-Banking to the customers. 

Concept: undefined - undefined
Chapter: [0.023] Banking - Latest Trends
[2]1.iv

Distinguish between Fixed capital and Working capital.

Concept: undefined - undefined
Chapter:
[2]1.v

"Management is universal" Comment.

Concept: undefined - undefined
Chapter: [0.031] Management
[2]1.vi

State any two points of difference between recruitment and selection.

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[2]1.vii

Explain feedback as a part of the process of communication.

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[2]1.viii

Mention any two facilitating functions of marketing. 

Concept: undefined - undefined
Chapter: [0.040999999999999995] Marketing: Concept and Functions
[2]1.ix

Name two types of markets on the basis of the nature of transactions. 

Concept: undefined - undefined
Chapter: [0.040999999999999995] Marketing: Concept and Functions
[2]1.x

Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa. 

Concept: undefined - undefined
Chapter: [0.043] Consumer Protection
PART - II
[12]2
[3]2.i

Name any two important characteristics of management.

Concept: undefined - undefined
Chapter: [0.033] Importance of Management
[4]2.ii

Briefly explain any four external factors of Microenvironment of business. 

Concept: undefined - undefined
Chapter: [0.01] Business Environment
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[5]2.iii

What is meant by barriers to communication? Explain three suitable measures to overcome the barriers to effective communication. 

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[12]3
[3]3.i

Give three differences between Shares and Debentures. 

Concept: undefined - undefined
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
[4]3.ii

What is meant by supervision? Explain the three functions of a supervisor.

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[5]3.iii

State any five points which highlight the importance of delegation of authority.

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[12]4
[3]4.i

Explain any three disadvantages of issuing equity shares, from the Company's point of view. 

Concept: undefined - undefined
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
[4]4.ii

What is meant by NEFT? Give any two features of NEFT. 

Concept: undefined - undefined
Chapter: [0.023] Banking - Latest Trends
[5]4.iii

Explain five factors that should be taken into consideration while determining the price of a product or service.

Concept: undefined - undefined
Chapter: [0.042] Marketing Mix
[12]5
[3]5.i

Explain any three objectives of Marketing. 

Concept: undefined - undefined
Chapter: [0.040999999999999995] Marketing: Concept and Functions
[4]5.ii

What are Public Deposits? Briefly explain any two merits of Public Deposits.

Concept: undefined - undefined
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
[5]5.iii

What is financial planning? Explain three points of importance of financial planning for a business organization.

Concept: undefined - undefined
Chapter: [0.021] Capital
[12]6
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[3]6.i

Explain any three points that highlight the importance of planning.

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[4]6.ii

Discuss any four features of Objectives, as a type of a Plan. 

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[5]6.iii

Explain the various steps involved in the process of control.

Concept: undefined - undefined
Chapter: [0.035] Functions of Management
[12]7
[3]7.i

Distinguish between Advertising and Sales promotion. 

Concept: undefined - undefined
Chapter:
[4]7.ii

Explain any four rights available to a consumer under the Consumer Protection Act. 1986. 

Concept: undefined - undefined
Chapter: [0.043] Consumer Protection
[5]7.iii

What is meant by the promotion mix? Briefly explain the elements of the promotion mix. 

Concept: undefined - undefined
Chapter: [0.042] Marketing Mix
[12]8
[3]8.i

Explain three features of goods, as an element of Product Mix.

Concept: undefined - undefined
Chapter: [0.042] Marketing Mix
[4]8.ii

Long Answer Question

What is a ‘Preference Share’? Describe the different types of preference shares.

Concept: undefined - undefined
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
[5]8.iii

What are the principles of scientific management? Explain in detail.

Concept: undefined - undefined
Chapter: [0.034] Principles of Management
[12]9
[4]9.i

Write Short Note on E.S.O.P.

Concept: undefined - undefined
Chapter: [0.022000000000000002] Sources of Finance for a Joint Stock Company
[4]9.ii

Explain any three features of management that establish it as an Art.

Concept: undefined - undefined
Chapter: [0.032] Nature of Management – Science, Art and Profession
[4]9.iii

Write Short Note on Channels of Distribution

Concept: undefined - undefined
Chapter: [0.042] Marketing Mix

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