Question

What is the significance of staff training?

Answer 1

1. Higher Productivity: Training helps to improve the job performance of employees. Well-trained employees are more efficient and, as a result, the quantity and quality of performance increase. Quality products help in increasing sales and profitability.
2. Reduced supervision: well-trained employees are self-reliant. They do not require continuous and intensive supervision. Therefore, the supervisors can save their time and energy.
3. Better Safety: Human error or negligence is the major cause of accidents in industries. Employees who lack knowledge and skills regarding their jobs often commit mistakes. Training makes employees proficient and reduces accidents. Training makes employees safety conscious and enables them to make better use of safety devices.
4. Economy: Trained employees make better and more economical use of the materials and machinery. Proper handling of facilities reduces waste, spoilage and breakage. Loss due to damage is minimised.
5. Higher Morale: Effective training improves the job attitudes and self-confidence of employees. They feel that management cares for them. Trained employees can work better and thereby earn rewards. As a result, their motivation and morale are boosted. Higher morale helps to reduce absenteeism and labour turnover.
6. Promotion and Career Growth: Training enables employees to acquire knowledge and skills for more responsible jobs. They can earn promotions more quickly. Thus, training facilitates career growth of an employee.
7. Stability and Growth: Through training, an organisation can develop its future executives and thereby ensure its stability. It becomes flexible as well-trained employees can handle a great variety of jobs. With the help of well-trained staff, an organisation can smoothly expand and diversify.
8. Improvement in Customer Service: Trained employees provide better service to customers. Job knowledge enables the employees to tackle the problems of customers.