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Question
What qualities are required to be a good salesman? (Explain any five)
Answer in Brief
Solution
A good salesman should possess the following qualities:
- Good Physique: A good salesman must have sound health, a good appearance, a cheerful disposition and an impressive voice. He should be physically and mentally fit for hard work. He requires a neat and clean appearance. He should be properly dressed.
- Cheerful: Pleasing manners and a smiling face are necessary for a successful salesman. He should be sociable, friendly and cooperative. He should be polite and courteous.
- Sincere: A good salesman is always loyal and committed to his work. He is dependable and courageous. He requires a cool temperament and enthusiasm.
- Sensitive: A successful salesman should be sensitive to the needs and expectations of customers. He is a good listener and has patience.
- Knowledgeable: A good salesman should have adequate and up-to-date knowledge about his firm, product market, competitors and customers. He can face and convince buyers only with knowledge.
- Sound Memory: Keen observation, alert mind, sharp memory and ability to judge people are necessary for a successful salesman. Self-confidence, far-sightedness, persuasive skill and initiative are equally important.
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Sales and the Selling Process
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