ISC (Commerce)
ISC (Arts)
ISC (Science)
Academic Year: 2015-2016
Date: March 2016
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- Attempt all questions from Part I
- Attempt any five questions from Part II
Answer the following question:
Define recruitment.
Chapter: [0.0103] Staff Recruitment
Answer the following question:
What is the significance of the application blank in a selection procedure?
Chapter: [0.0104] Staff Selection
Answer the following question:
Explain how office layout can act as a morale depressant as well as a morale stimulant.
Chapter: [0.0106] Staff Morale
Answer the following question:
Briefly explain any two qualities of a good leader.
Chapter: [0.0109] Staff Leadership
Answer the following question:
Explain self-actualization need as given by Maslow.
Chapter: [0.010700000000000001] Staff Motivation
Answer the following question:
What is meant by production transfer?
Chapter: [0.0111] Staff Promotion and Transfer
Define promotion.
Chapter: [0.0111] Staff Promotion and Transfer
Answer the following question:
What is decoding with reference to the communication process?
Chapter: [0.021] Business Communication
Answer the following question:
Differentiate between horizontal communication and vertical communication.
Chapter: [0.021] Business Communication
Answer the following question:
Distinguish between a cellular phone and a cordless phone.
Chapter: [0.021] Business Communication
Answer the following question:
How does a business reply card help a business concern?
Chapter: [0.042] E-business
Answer the following question:
What is the role of an appendix in a report?
Chapter: [0.022000000000000002] Business Correspondence
Answer the following question:
Explain quorum.
Chapter: [0.031] Various Business Entities
Answer the following question:
Give any two limitations of visual communication.
Chapter: [0.021] Business Communication
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With reference to the remuneration of employees, expand the following :
HRA
Chapter: [0.0108] Staff Remuneration
With reference to the remuneration of employees, expand the following :
LTA
Chapter: [0.0108] Staff Remuneration
Differentiate between induction training and job training.
Chapter: [0.0105] Staff Training
Filling vacancies from within the organization has some merits as well as demerits. Briefly explain any four such merits and any four demerits.
Chapter: [0.0103] Staff Recruitment
State any three advantages and any three disadvantages of the Piece rate system of wage payment.
Chapter: [0.0108] Staff Remuneration
Explain the relationship between morale and productivity.
Chapter: [0.0106] Staff Morale
Define staff appraisal. Explain in brief, any four objectives of the staff appraisal.
Chapter: [0.011000000000000001] Staff Appraisal
Explain the procedure of staff dismissal that a large organization should follow.
Chapter: [0.011200000000000002] Staff Separation
Briefly explain any three essentials of a good report.
Chapter: [0.022000000000000002] Business Correspondence
Action taken by the receptionist while routing visitors varies, based on different situations. State any four such situations and explain how the receptionist will act under each situation.
Chapter: [0.022000000000000002] Business Correspondence
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Explain briefly any three semantic barriers to communication
Chapter: [0.021] Business Communication
Explain any four functions of a business letter.
Chapter: [0.022000000000000002] Business Correspondence
What are the statistical tables? Explain the caption and stub in this context.
Chapter: [0.022000000000000002] Business Correspondence
With reference to Company Meetings, explain the following :
What is a Motion?
Chapter: [0.0104] Staff Selection
With reference to Company Meetings, explain the following :
State any two ways by which a Motion can be amended.
Chapter: [0.0104] Staff Selection
With reference to Company Meetings, explain the following :
What is Counter Motion?
Chapter: [0.0104] Staff Selection
With reference to Company Meetings, explain the following :
Name any four types of Formal Motions.
Chapter: [0.0104] Staff Selection
With reference to Postal Services, explain the following :
Registered Post
Chapter: [0.0108] Staff Remuneration
With reference to Postal Services, explain the following :
Money Order
Chapter: [0.0108] Staff Remuneration
Draft a letter of appointment for a School Teacher, offering her the job of an English teacher in a secondary school.
Chapter: [0.022000000000000002] Business Correspondence
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CISCE previous year question papers Class 12 Business Studies with solutions 2015 - 2016
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