ISC (Commerce)
Academic Year: 2024-2025
Date: अप्रैल 2025
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- You are allowed additional fifteen minutes for only reading the question paper.
- You must NOT start writing during reading time.
- This question paper has 6 printed pages.
- It is divided into three sections and has 13 questions in all.
- All questions are compulsory. Answer all questions.
- Section A has sixteen subparts which are very short answer questions. Each question carries 1 mark.
- While attempting Multiple Choice Questions in Section A, you are required to write only ONE option as the answer.
- Section B has eight questions which are short answer questions. Each question carries 4 marks.
- Section C has four questions which are long answer questions. Each question carries 8 marks.
- Internal choices have been provided in two questions in Section B and in one question in Section C.
- The intended marks for questions are given in brackets [ ].
In order to adapt to changing work dynamics and provide flexibility to its employees, ABC Consulting Pvt. Ltd. decided to allocate a project to a group comprising employees in geographically dispersed settings.
Identify the emerging trend in Human Resources used by the ABC Consulting Pvt. Ltd.
Chapter: [0.0113] Emerging Trends in Human Resources
Which characteristic of Human Resource Management deals with providing competent employees to an organisation, both now and in the future?
Chapter: [0.0101] Introduction to Human Resource Management
Observe the relation between the first two words and then fill in the fourth word.
Recruitment : Positive : : Selection : ______.
Chapter: [0.0104] Staff Selection
Observe the relation between the first two words and then fill in the fourth word.
Verbal communication : Oral communication : : Non verbal communication : ______.
Chapter: [0.021] Business Communication
As per Maslow’s classification of Human Needs, safety needs consist of physical safety and ______ safety.
Chapter: [0.010700000000000001] Staff Motivation
The Partnership Act limits the maximum number of partners in a non-banking partnership firm to ______.
Chapter: [0.031] Various Business Entities
On the basis of ______, Communication may be classified as internal and external.
Chapter: [0.021] Business Communication
______ method of Performance Appraisal eliminates the subjective bias on the part of raters.
Chapter: [0.011000000000000001] Staff Appraisal
Casual leave is a type of leave granted to an employee that can be availed in an unexpected situation or an unforeseen event.
Select the MOST APPROPRIATE instance for casual leave.
Mr. Aggarwal avails one week leave to take care of his wife who is in her last week of pregnancy.
Ms. Khan takes one day leave to take her mother to the hospital as she had slipped and injured herself.
Mr. D’Mello takes three days leave for his knee replacement surgery.
Ms. Prabhjot takes four days leave to visit her parents in the village.
Chapter: [0.0108] Staff Remuneration
Mr. Rathi, CEO of a firm, frequently travels for work related to business. However, he ensures that he is present in office every Monday to monitor business operations. On his arrival, his personal assistant, Mr. Varma has to submit a report on the working of the previous week.
Which one of the following reports does Mr. Varma submit?
Routine Report
Special Report
Statutory Report
Public Report
Chapter: [0.022000000000000002] Business Correspondence
Staff dismissal involves permanent separation of an employee from the payroll. It is a drastic step and should therefore be resorted to with great care. Which one of the following situations indicates staff dismissal?
When an employee has reached the age of superannuation.
When an employee fails to work according to the job requirements.
When there is an acute shortage of raw material to continue work in the factory.
When the employer relieves certain employees to reduce the cost of production.
Chapter: [0.011200000000000002] Staff Separation
Statement I: In order to ensure effective learning, a teacher must minimise the barriers to communication.
Statement II: Communication is incomplete without feedback.
Statement I is true but Statement II is false.
Statement I is false but Statement II is true.
Both Statement I and Statement II are true, and Statement II is the correct explanation for Statement I.
Both Statement I and Statement II are true. But Statement II is not the correct explanation for Statement I.
Chapter: [0.021] Business Communication
SEBI regulates the prices of the securities listed in the market.
True
False
Chapter: [0.052000000000000005] Role of Regulators and Intermediaries
A public deposit is a deposit made by public in the nationalised banks.
True
False
Chapter: [0.032] Sources of Business Finance
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Human Resource Management is significant to an enterprise since it provides psychological satisfaction to people.
True
False
Chapter: [0.0101] Introduction to Human Resource Management
Venture Capital is one of the primary sources of finance for Start-ups.
True
False
Chapter: [0.032] Sources of Business Finance
Briefly explain any two limitations of e-recruitment as a source of Staff Recruitment.
Chapter: [0.0103] Staff Recruitment
Briefly explain any two barriers to Communication.
Chapter: [0.021] Business Communication
With reference to staff selection, explain the significance of the following.
Application Blank
Chapter: [0.0104] Staff Selection
With reference to staff selection, explain the significance of the following.
Placement
Chapter: [0.0104] Staff Selection
State any four requirements of a sound promotion policy.
Chapter: [0.0111] Staff Promotion and Transfer
Give any four differences between the Autocratic style of leadership and the Democratic style of leadership.
Chapter: [0.0109] Staff Leadership
Distinguish between Piece rate system and Time rate system of remuneration on the following basis:
- Quality of work
- Wastage of resources
- Attitude of Trade Unions
- Weightage to efficiency
Chapter: [0.0108] Staff Remuneration
What is meant by the following term with reference to the sources of finance?
Peer to peer Funding
Chapter: [0.032] Sources of Business Finance
What is meant by the following term with reference to the sources of finance?
Factoring
Chapter: [0.032] Sources of Business Finance
Briefly outline the role of Job Analysis in the following processes.
Recruitment and Selection
Chapter: [0.0104] Staff Selection
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Briefly outline the role of Job Analysis in the following processes.
Training and Development
Chapter: [0.0105] Staff Training
Elements of Communication Process
- Identify elements a, b, c and d in the communication process.
- Evaluate the significance of element ‘e’ in the communication process.
Chapter: [0.021] Business Communication
ABC Ltd., a well-known IT firm has opened a new branch in Ahmednagar. In order to maintain their standards, the Company is committed to hiring the best brains in the field.
As the HR Manager of ABC Ltd., suggest any two strategies that the firm can use to attract suitable candidates. Justify your suggestion.
Chapter: [0.0103] Staff Recruitment
Name and explain any four types of training.
Chapter: [0.0105] Staff Training
Draw a specimen of a payslip.
Chapter: [0.0108] Staff Remuneration
Answer briefly the following question:
What is meant by outsourcing?
Chapter: [0.043] Outsourcing
Explain the following term/concept.
E-business
Chapter: [0.042] E-business
Briefly explain the following:
Globalisation
Chapter: [0.040999999999999995] Globalisation
Briefly explain the following:
Communication
Chapter: [0.021] Business Communication
Briefly explain the following:
Business Regulators
Chapter: [0.051] Regulators and Intermediaries
Briefly explain the following:
Business Intermediaries
Chapter: [0.051] Regulators and Intermediaries
Briefly explain the following:
Reports
Chapter: [0.022000000000000002] Business Correspondence
Briefly explain the following:
Group Insurance
Chapter: [0.0108] Staff Remuneration
Ms. Chopra has applied for the post of an accountant in a firm in response to its advertisement in a daily newspaper. Design the letter to be sent by the firm to Ms. Chopra, as she fulfils the criteria for recruitment.
Chapter: [0.022000000000000002] Business Correspondence
Read the passage given below and answer the questions that follow.
IBM’s CEO, Arvind Krishna, says, employees’ careers could suffer if they work from home. Krishna told Bloomberg in the Monday interview: “In the short term you probably can be equally productive, but your career does suffer. Moving from there to another role is probably less likely because nobody's observing them in another context,” he said. “It will be tougher. Not impossible, but probably a lot tougher.” He added that remote workers do not acquire skills, such as dealing with difficult clients. |
- Identify and explain the type of staff appraisal Arvind Krishna is referring to.
- What is meant by work from home?
- Explain the two ways by which an employee can be moved from one position/department to another in an organisation.
Chapter: [0.011000000000000001] Staff Appraisal
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CISCE previous year question papers Class 12 Business Studies with solutions 2024 - 2025
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