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Explain the following rights of a consumer as provided by Consumer Protection Act, 2019: Right to Seek Redressal - Business Studies

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Question

Explain the following rights of a consumer as provided by Consumer Protection Act, 2019:

Right to Seek Redressal

Short Note

Solution

The consumer has a right to get relief in case the product or service falls short of his expectations. The Consumer Protection Act provides a number of reliefs to the consumers including replacement of the product, removal of the defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.

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Consumer Rights and Responsibilities
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2021-2022 (April) Term 2 - Delhi Set 2

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