Business Studies Foreign Set 3 2013-2014 Commerce (English Medium) Class 12 Question Paper Solution

Explain how 'cost of debt' affects the choice of capital structure of a company

What is meant by financial management?

‘Maintaining labour relations and union-management relations’ is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

Give any two characteristics of 'Organisational Climate' that influence the behaviour of individuals and act as a non-financial incentive?

What is meant by ‘Feedback’ in the concept of communication?

Why employees become lethargic when the organisation uses internal sources of recruitment? State.

Give the meaning of 'accountability' as an element of delegation

What is included in ‘Technological Environment’ of business? State.

What is meant by ‘Management of Operations’? 

Give the meaning of ‘Procedure’ as a type of plan.

Define organization as a structure.

Explain the following technique of scientific management:

Motion study

Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned in the packets that led to many accidents.

• Identify and explain the important product-related decision that was not taken into consideration by the company
• Also, identify any two values that were violated by the company.

How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.

Kavya is working in a company on the permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Kavya worked overtime. But even after working for long hours and putting in her best efforts, no recognition was given to her by her boss. Due to overtime she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.

1) Identify and explain the needs of Kavya discussed in the above para, by quoting the lines.

2) Also explain two other needs of Kavya followed by the above needs, which still remained to be satisfied

Explain briefly any three semantic barriers to communication

The financial market plays an important role in the allocation of scarce resources in an economy by performing many important functions.’ Explain any three such functions

Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.

Give the meaning of ‘Investment’ and ‘Dividend’ decisions of financial management.

Mega Ltd. was manufacturing water-heaters. In the first year of its operations, the revenue earned by the company was just sufficient to meet its costs. To increase the revenue, the company analysed the reasons of less revenues. After analysis, the company decided

1) to reduce the labour cost by shifting the manufacturing unit to a backward area where
labour was available at a very low rate.

2) to start manufacturing solar water-heaters and reduce the production of electric
water-heaters slowly.

This will not only help in covering the risks but also help in meeting other objectives too.

a) Identify and explain the objectives of management discussed above.

b) State any two values which the company wanted to communicate to the society.

Giving any four points, explain the impact of government policy changes on Business and Industry.

How is the training of employees beneficial for the organisation? State by giving any four reasons.

State any three limitations of planning

Principles of Taylor and Fayol are mutually complementary. One believed that the management should scientifically select the person and the work assigned should suit his/her physical and intellectual capabilities, while the other suggested that the work can be performed more efficiently if divided into specialised tasks. Identify and explain the principles of Fayol and Taylor referred to in the above para.

Differentiate between 'capital-market' and 'money-market' on the basis of:

Safety;

Differentiate between 'capital-market' and 'money-market' on the basis of:

Expected return;

Differentiate between `capital-market' and 'money-market' on the following basis:

Investment outlay

Differentiate between the Money Market and Capital Market.

Differentiate between `capital-market' and 'money-market' on the following basis:

Duration

What is meant by ‘Physical Distribution’?

Explain Physical Distribution major components

Explain the following function of marketing:

Marketing planning

Explain the following function of marketing:

Product designing and development 

Explain the following functions of marketing:

Pricing of products

Explain the following function of marketing:

Standardisation

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.

Explain any two points highlighting the importance of 'controlling' function of management.

Explain the relationship between planning and controlling.

State any four points which highlight the importance of delegation in an organisation.

Answer the following question.
Organising involves a series of steps in order to achieve the desired goals

Explain the following as factors affecting the requirements of working capital:

Scale of operations

Explain the following as factor affecting the requirements of fixed capital:

Choice of technique

Explain the following as factors affecting the requirements of fixed capital:

Technology upgradation

Explain the following as factors affecting the requirements of fixed capital:

Financing alternatives

Explain the following as factor affecting dividend decision:

Stability of dividends

Explain the following as factor affecting dividend decision:

Shareholder's preferences

Explain the following as factor affecting dividend decision:

Access to capital market

Explain the following as factor affecting dividend decision:

Legal constraints