Business Studies Official 2023-2024 ISC (Commerce) Class 12 Question Paper Solution

Name the leadership style that enables quick decision making.

Sneha works in a private company and has to report to office. According to the company's policy, she is allowed to report to office as per her convenience. However, she needs to complete a set number of hours in office per week.
Identify the emerging trend in Human Resources as exhibited in the above situation.

Which method of Performance Appraisal reduces the bias on the part of raters so that ratings are not concentrated in a particular area on the rating scale.

Give the expanded form of SMTs.

Human Resource Management is ______ in nature as it involves the application of knowledge from Sociology, Anthropology, Psychology, Economics etc.

As per the Companies Act, a Public Limited Company should have a minimum number of ______ shareholders.

______ refers to commercial transactions done via internet wherein goods or services are delivered in an electronic or a tangible form.

______ is the cheapest and fastest means of electronically transmitting written messages which can also be used as legal evidence.

Which one of the following is NOT a part of Job Specification?

Job Title

Job Experience

Physical Appearance

Communication Skills

The Security Guard of ABC Limited submits a report to the authorities on an incident of theft in the premises of the organisation. This report is an example of:

Interpretative, Private, Statutory and Periodic Report.

Informational, Public, Statutory and Periodic Report.

Informational, Private, Non-Statutory and Special Report.

Interpretative, Public, Non-Statutory, and Periodic Report.

Which one of the following types of transfers is done to stabilise employment when a particular department/branch of an organisation is understaffed?

Production Transfer

Remedial Transfer

Versatility Transfer

Replacement Transfer

Assertion: Piece Rate system of wage payment is suitable when the work is repetitive in nature and the output can be measured.

Reason: Piece Rate system can cause insecurity among the workers as minimum wage is not guaranteed.

Both Assertion and Reason are true, and Reason is the correct explanation for Assertion.

Both Assertion and Reason are true, but Reason is not the correct explanation for Assertion.

Assertion is true and Reason is false.

Both Assertion and Reason are false.

The first step in the procedure for dismissal of an employee is to seek an explanation from the employee on their conduct.

True

False

SEBI regulates the securities market in India.

True

False

Refresher training is a type of training where the existing employees are trained in the latest methods and techniques of doing their work.

True

False

Globalisation has increased employment opportunities all over the world.

True

False

Cost of training is a major hindrance to a good training programme. State any two hindrances to Training other than the cost.

Briefly explain any two benefits of a training programme to the employer.

Discuss the following staff benefit:

Group Insurance

Discuss the following staff benefits:

Gratuity

Give any two differences between Performance Appraisal and Potential Appraisal.

Explain the concept of situational leadership.

State any four limitations of Promotion.

State any four ways in which globalisation has transformed the manner in which business is conducted.

Observe the picture given below and answer the questions that follow.

1. Identify the factor indicated in the above image as per the Two-factor theory of Herzberg.
2. Which need of Ms. Roy is being satisfied as per Maslow's Hierarchy of Human Needs?
3. Briefly explain the need of Ms. Roy that is being satisfied. 

What is meant by compulsory retirement?

Briefly explain the concept of permanent part time as an emerging trend in Human Resources.

With reference to a Report, explain appendix.

With reference to a Report, State the appendix's role in a good Report.

Expand BIS.

State any one role of BIS.

Quite a few organisations outsource services instead of hiring people as permanent staff. State any two advantages of this practice to the outsourcer.

Quite a few organisations outsource services instead of hiring people as permanent staff. State any two disadvantages of this practice to the outsourcer.

Briefly explain the following online means of conducting business: 

Intra B

Briefly explain the following online means of conducting business:

G2B

Briefly explain the following source of finance:

Equity Shares

Briefly explain the following source of finance:

Debentures

Briefly explain the following source of finance:

Trade Credit

Briefly explain the following source of finance:

Venture Capitalist

Draw Morale-Productivity Matrix. By referring to the matrix, discuss any three situations to show the relation between Morale and Productivity.

Name and explain the two sources of E-recruitment.

What is meant by staff selection?

Give any two reasons to justify that staff selection is a negative process.

Anupriya Sports Store wants to place an order for the following sports equipment from Devesh Enterprise.

• 10 Cricket Bats ₹ 2000 each.
• 30 Cricket Balls ₹ 300 each.
• 20 Hockey Sticks ₹ 1000 each.
• 10 Hockey Balls ₹ 300 each.

Draft an Order Letter on behalf of Anupriya Sports Store.

Read the passage given below and answer the questions that follow.

1. Identify the barrier to communication that exists between Annie and Mr. Shah.
2. Suggest any three ways in which the barrier to communication between Annie and Mr. Shah can be overcome.
3. Name and explain the type of communication between
   1. Annie and Naveen.
   2. Naveen and Mr. Shah.