Business Studies All India Set 2 2013-2014 Commerce (English Medium) Class 12 Question Paper Solution

What is meant by financial management?

What is meant by Financial Risk?

What is meant by 'Decoding' as an element of communication?

'Providing the social security and welfare of employees' is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

Give any two characteristics of 'Organisational Climate' that influence the behaviour of individuals and act as a non-financial incentive?

How are employees motivated to improve their performance when the organisation uses internal sources of recruitment? State.

Give the meaning of objectives and budget as types of plans.

Give the meaning of 'Responsibility' as an element of delegation

Define ‘Organising’ as a function of management.

What is included in the 'Legal environment' of business? State.

Explain the following technique of scientific management:

Time study

What is meant by Management of Work?

ABC Crackers Ltd., a fire-cracker manufacturing company launched some new products on the eve of Diwali in the market, which attracted many buyers. To meet the increased demand, the company employed people from nearby villages where there is a lot of unemployment. Because of the good behaviour of the management with the employees, more and more people wanted to join the company. As the products were in great demand in the market, a competitor imitated the products. The products of the competitor were not accepted by the consumers as it was a status symbol to buy the products of ABC Crackers Ltd. because of their quality.

1) Identify and explain the product-related decision because of which consumers preferred the products of ABC Crackers Ltd

2) Also, identify any two values which ABC Crackers Ltd. wanted to communicate to the society.

Explain any three functions of stock exchange.

Huma is working in a company on a permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Huma worked overtime, due to which she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.

(1) By quoting the lines from the above para, identify the needs of Huma which she is able to fulfil.

(2) Also explain two other needs of Huma followed by the above needs, which still remained to be satisfied.

Explain briefly any three functions performed by a supervisor.

Explain the concept of 'consumer protection' and any three points of its importance from the point of view of consumers.

Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to Safety;

Explain the following rights of a consumer as provided under Consumer Protection Act 1986:

Right to be Heard.

State any four advantages of external sources of recruitment

Give the meaning of 'Investment' and 'Financing' decisions of financial management.

What is meant by 'business environment'?

Explain any three features Business Environment

Mega Ltd. was manufacturing water-heaters. In the first year of its operations, the revenue earned by the company was just sufficient to meet its costs. To increase the revenue, the company analysed the reasons of less revenues. After analysis, the company decided

1) to reduce the labour cost by shifting the manufacturing unit to a backward area where
labour was available at a very low rate.

2) to start manufacturing solar water-heaters and reduce the production of electric
water-heaters slowly.

This will not only help in covering the risks but also help in meeting other objectives too.

a) Identify and explain the objectives of management discussed above.

b) State any two values which the company wanted to communicate to the society.

What is meant by 'Personal Selling'?

Explain any three qualities of a good salesman.

Principles of Taylor and Fayol are mutually complementary. One believed that the management should share the gains with the workers, while the other suggested that employees compensation should depend on the earning capacity of the company and should give them a reasonable standard of living.

Identify and explain the principles of Fayol and Taylor referred to in the above para.

Define 'Planning'.

State any three points of importance of planning function of management.

Differentiate between 'Primary Market' and 'Secondary Market' on any five basis.

Explain the following function of marketing:

Product designing and development 

Explain the following function of marketing:

Standardisation

Explain the following function of marketing:

Customer support services 

Explain the following functions of marketing:

Pricing of products

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.

Explain the relationship between planning and controlling.

Explain the various steps involved in the process of control.

State any four points which highlight the importance of delegation in an organisation.

Answer the following question.
Organising involves a series of steps in order to achieve the desired goals

Explain the following as factor affecting the requirements of fixed capital:

Scale of operations

Explain the following as factor affecting the requirements of fixed capital:

Choice of technique

Explain the following as factors affecting the requirements of fixed capital:

Technology upgradation

Explain the following as factors affecting the requirements of fixed capital:

Financing alternatives

Explain the following as factor affecting dividend decision:

Stability of dividends

Explain the following as factor affecting dividend decision:

Shareholder's preferences

Explain the following as factor affecting dividend decision:

Legal constraints

Explain the following as factor affecting dividend decision:

Access to capital market