Business Studies Foreign Set 2 2013-2014 Commerce (English Medium) Class 12 Question Paper Solution

What is meant by ‘Management of Operations’? 

Explain the following technique of scientific management:

Motion study

What is included in ‘Technological Environment’ of business? State.

Give the meaning of ‘Procedure’ as a type of plan.

Give the meaning of 'accountability' as an element of delegation

Define organization as a structure.

Why employees become lethargic when the organisation uses internal sources of recruitment? State.

‘Maintaining labour relations and union-management relations’ is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

Give any two characteristics of 'Organisational Climate' that influence the behaviour of individuals and act as a non-financial incentive?

What is meant by financial management?

What is meant by ‘Feedback’ in the concept of communication?

Explain how 'cost of debt' affects the choice of capital structure of a company

Kavya is working in a company on the permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Kavya worked overtime. But even after working for long hours and putting in her best efforts, no recognition was given to her by her boss. Due to overtime she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.

1) Identify and explain the needs of Kavya discussed in the above para, by quoting the lines.

2) Also explain two other needs of Kavya followed by the above needs, which still remained to be satisfied

Explain briefly any three personal barriers to communication.

Explain the following Money Market Instruments: 

Treasury bill

Explain the following Money Market Instruments:

Commercial paper

Explain the following Money Market Instruments:

Call money

Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned in the packets that led to many accidents.

• Identify and explain the important product-related decision that was not taken into consideration by the company
• Also, identify any two values that were violated by the company.

Answer the following question:
Explain briefly any two points of importance of consumer protection from the point of view of the business.

How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.

Mega Ltd. was manufacturing water-heaters. In the first year of its operations, the revenue earned by the company was just sufficient to meet its costs. To increase the revenue, the company analysed the reasons of less revenues. After analysis, the company decided

1) to reduce the labour cost by shifting the manufacturing unit to a backward area where
labour was available at a very low rate.

2) to start manufacturing solar water-heaters and reduce the production of electric
water-heaters slowly.

This will not only help in covering the risks but also help in meeting other objectives too.

a) Identify and explain the objectives of management discussed above.

b) State any two values which the company wanted to communicate to the society.

Giving any four points, explain the impact of government policy changes on Business and Industry.

How is training in an organisation beneficial ‘for employees’? State by giving any four reasons.

Give the meaning of ‘Investment’ and ‘Dividend’ decisions of financial management.

State any three points of importance of planning function of management.

Differentiate between 'capital-market' and 'money-market' on the basis of:

Safety;

Differentiate between 'capital-market' and 'money-market' on the basis of:

Expected return;

Differentiate between `capital-market' and 'money-market' on the following basis:

Investment outlay

Differentiate between the Money Market and Capital Market.

Differentiate between `capital-market' and 'money-market' on the following basis:

Duration

What is meant by ‘Physical Distribution’?

Explain Physical Distribution major components

Principles of Taylor and Fayol are mutually complementary. One believed that the management should scientifically select the person and the work assigned should suit his/her physical and intellectual capabilities, while the other suggested that the work can be performed more efficiently if divided into specialised tasks. Identify and explain the principles of Fayol and Taylor referred to in the above para.

With the help of any four points, explain the crucial role that organising plays in an enterprise.

The differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Meaning

The differential between 'Functional and 'Divisional' structure of organising on the basis of the
following:

Formation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Specialisation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Responsibility

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Managerial development

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Cost involved

Explain any two points highlighting the importance of 'controlling' function of management.

Explain the relationship between planning and controlling.

Explain the following as factor affecting the requirement of working capital:

Business cycle

Explain the following as factors affecting the requirement of working capital:

The credit allowed and availed

Explain the following as factor affecting the requirements of working capital:

Operating efficiency

Explain the following as factor affecting the requirements of working capital:

Availability of raw material

Explain the following as factors affecting the choice of capital structure:

Return on Investment

Explain the following as factors affecting the choice of capital structure:

Flexibility

Explain the following as factors affecting the choice of capital structure:

Risk Consideration

Explain the following as factors affecting the choice of capital structure:

Control

Explain the following function of marketing:

Marketing planning

Explain the following function of marketing:

Product designing and development 

Explain the following functions of marketing:

Pricing of products

Explain the following function of marketing:

Standardisation

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.