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Chapters
2: Marketing mix - 4 P's
3: Advertising and Brand Promotion
4: Sales and Selling Process
5: Generally Accepted Accounting Principles (GAAP)
6: Financial Accounting and Reporting
7: Banking and Bank Transactions
8: Fundamental Concepts of Cost
9: Importance of Human Resources
▶ 10: Recruitment, Selection and Training
11: Public Relations
12: Issues of the Environment
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Solutions for Chapter 10: Recruitment, Selection and Training
Below listed, you can find solutions for Chapter 10 of CISCE Goyal Brothers Prakashan for Commercial Applications [English] Class 10 ICSE.
Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE 10 Recruitment, Selection and Training EXERCISES [Pages 163 - 167]
MULTIPLE CHOICE QUESTIONS.
The process of searching the prospective employees is known as ______-
Recruitment
Selection
Staffing
Training
The process of eliminating unqualified and unfit job seekers based on the information supplied by them in their application is called ______.
Reference checks
Selection decision
Preliminary screening
Training
______ is a negative process.
Education
Selection
Training
Recruitment
Staffing
______ is a positive process.
Recruitment
Selection
Staffing
Training
______ is the application form to be filled by the candidate when he goes for recruitment process in the organisation.
Job application
Formal application
Application blank
None of the above
______ is not an internal source of recruitment.
Promotion
Transfer
Job rotation
Departmental exam
______ is a selection test which judges the emotional ability which will help to judge work in group.
Personality test
Intelligence Test
Dexterity Test
None of the above
Such tests are designed to determine an individual's capacity to use his hands and fingers in industrial work.
Personality test
Interest test
Dexterity test
Intelligence test
It refers to assigning specific jobs to the selected candidates.
Placement
Induction
Training
Development
______ is a horizontal shifting of employees.
Promotion
Transfer
Casual callers
None of these
______ is not an external source of recruitment.
Campus selection
Advertisement
Consultancy
Walk-in
Promotion motivates the employees if it is ______ based.
Time
Function
Performance
Training
Industrial and factory workers are recruited through ______.
Campus recruitment
Placement agencies
Labour contractors
None of these
It is the process of carefully screening the candidates to choose the most suitable persons for the job vacancies to be filled in.
Recruitment
Selection
Staffing
Training
These tests are designed to measure the applicant's level of knowledge and skill already achieved in a particular trade or occupation.
Personality test
Trade test
Dexterity test
Intelligence test
Promotion is a ______ source Recruitment.
Internal
Higher
Suitable
External
Which is not an advantage of internal Source of recruitment?
Time saving
New blood
Less expensive
Increased cost
Campus selection is a ______ source of recruitment.
Fresh
Modern
Internal
External
Which is not an advantage of external source of recruitment?
New blood
More competition
Less expensive
Less partial
Identifying the ______ candidates and ______ them to apply for the job is called Recruitment.
Available, insisting
Available, making
Potential, Attracting
Potential, insisting
______ recruitment does not bring new employees into the organisation while ______ recruitment brings new employees into the organisation.
Internal, external
External, internal
Suitable, competitive
Potential, external
While choosing the right source of recruitment, the following factors should be considered:
Number of persons to be recruited.
Type of staff to be recruited and the nature of the job to be filled in.
Time available for recruitment.
All of these
Which of the following are the advantages of internal sources of recruitment?
Internal recruitment helps to minimise labour turnover and absenteeism. People wait for promotion and the work-force is more satisfied.
It is a cheaper source of recruitment.
Internal candidates may not give a new outlook and fresh ideas to business.
Unsuitable candidates may be promoted to positions of higher responsibility.
Which of the following are the external sources of recruitment?
Promotion
Advertisements
Transfer
Employment exchanges
Arrange the following steps of staffing in correct sequence.
- Preliminary interview
- Application form
- Tests
- Interview
i, ii, iii, iv
iv, iii, i, ii
i, iv, ii, iii
iii, ii, i, iv
Which of the following is a process of introducing a new employee to the fellow employees and the organisation?
Placement
Orientation
Development
Training
Which of the following is 'Off-the-Job' training method?
Apprenticeship
Vestibule training
Induction training
None of these
Which of the following is 'On-the-Job' training method?
Apprenticeship
Mentoring
job rotation
All of these
In this method the trainee is periodically rotated from job to job. The purpose is to broaden his outlook and give a general background of different jobs.
Apprenticeship
Mentoring
job rotation
None of these
This method is used in technical trades and crafts in which a long period (ranging from two to seven years) is required to become proficient. The worker is attached to an experienced or senior employee.
Apprenticeship
Vestibule training
Induction training
None of these
______ is one of the internal sources of recruitment.
Advertisements
Transfers
Gate hirings
Education institutes
______ is an elimination process.
Recruitment
Selection
Training
Education
An example of Direct method of recruitment is ______.
Advertisements
Tele Recruitment
Placement agencies
Jobbers and contractors
SHORT - ANSWER QUESTIONS
How is recruitment different from selection?
Why are interviews an essential part of the selection procedure?
Distinguish between training and education.
Distinguish between training and development.
State any two merits/advantages of external recruitment.
"Vestible training is better than on-the-job training." Justify for or against.
Reference checks do not provide reliable information about the candidate.
What is meant by gate hiring in recruitment?
Write a note on guidelines for conducting effective interviews.
Recruitment is a positive process. Justify for or against by giving two reasons.
Explain two main differences between Apprenticeship and Internship.
Explain the two methods of Training. Give an example for each.
What is group interview?
Internal sources of recruitment restrict the choice available to the management". Justify this statement giving one reason.
Selection is a negative process. Give two reasons for or against.
Give one difference between promotion and transfer.
Give two differences between recruitment and training.
Selection is a process of elimination. Justify
Distinguish between training and development.
On the job training includes practical and theoretical learning. Justify either for or against.
Training is related to improving skills for performing a job. Justify either for or against.
Give one difference between Orientation training and Refresher training.
Give one difference between promotion and transfer.
Discuss the merits of Internal Sources of recruitment.
Justify a reason either for or against each of the following:
Recruitment is a process of elimination.
Justify the following sentence for or against and give a reason:
Training reduces employee turnover.
What is vestibule training?
State one difference between employment exchanges and placement agencies.
What do you mean by walk-In-Interviews.
Write about any two direct methods of Recruitment.
Internal Source is an incomplete source of recruitment. Justify.
LCING-ANSWER QUESTIONS.
An organisation has decided to follow a three-tier selection process of appointing Executive Trainees: Aptitude Test (A.T.), Group Discussion (G.D.), and Final Interview (F.1.). Outline the details of this process stating clearly the tasks involved at each stage.
What is training?
Distinguish between training and education.
Distinguish between training and development.
Explain any two types of employment tests which are conducted to select employees for an enterprise.
Describe the importance of training.
Explain any two types of employment tests which are conducted to select employees for an enterprise.
The file on Mr. Verma's (Manager of Clairmont Hotel) desk containing customer complaints was bulging with letters received over the last few weeks. As he was short staffed, unsuitable recruits who could not be trained, were hired and asked to take on responsible jobs. The result - Hotel rooms were over-booked, cold food was being served by the waiters and cleanliness could not be maintained. The rate of labour turnover and absenteeism was also very high. Mr. Verma had suggested a year ago that a separate Human Resource Department had to be created. The owners, however, had tried to save additional costs and had not acted on his suggestion. |
In the light of the above case:
- Highlight the importance of training.
- Outline the procedure to be followed for the selection of waiters for the hotel.
- How would a professional Human Resource Manager have tackled the situation?
Mention any four sources of external recruitment.
Distinguish between internal and external sources of recruitment.
Explain the importance of careful selection of employees.
Describe the importance of training.
Write note on importance of Human Resource Development in a commercial organisation.
The system of Teacher Education holds the key responsibility in the making of professionally qualified and competent teachers. An effective teacher must have a positive attitude towards teaching as a profession, commitment, and dedication towards teaching as a function. A profession is a specialized occupation involves specific orientation and training. The purpose of a code of professional ethics for academic staff is to provide guidance in exercising the ethical responsibilities inherent in a profession. |
- State and explain any two external ethics for academic of recruitment.
- Suggest any two types of training to enhance teacher's proficiency.
- Suggest any two primary professional obligations of school teachers towards students.
Mention any four sources of external recruitment.
Explain any five steps generally involved in the selection of employees.
Explain any two types of interviews conducted by an enterprise in the selection of its employees.
Explain any five steps generally involved in the selection of employees.
Mention any four sources of external recruitment.
Explain any five steps generally involved in the selection of employees.
Explain any five steps generally involved in the selection of employees.
Give any two methods used for on-the-job training.
Mention any four sources of external recruitment.
Mention any four sources of external recruitment.
A leading Human Resource Consultancy group has received a number of applications for the post of an analyst for its Hyderabad office. But the person finally selected had no prior experience for work in the same industry. The administrative manager feels that with proper training the selected person will turn out to be an asset to the organisation. Although he feels that on-the-job training will be the most appropriate, other members of the selection committee recommended Internship training and Role Playing methods of training. |
- What is employee selection? Mention any three benefits of employee selection.
- Explain Internship training and Role Playing methods of training.
- Explain any two internal sources of recruitment.
Explain any five steps generally involved in the selection of employees.
What is vestibule training?
Explain lecture method of training.
Explain any two types of interviews conducted by an enterprise in the selection of its employees.
What is group interview?
Explain the following:
Stress Interview
Urban Company is Asia's Largest online home service platform. Launched in 2014, Urban Company today operates in India, Australia, Singapore, the UAE and the Kingdom of Saudi Arabia. The platform helps customers book reliable and high-quality services-beauty treatments, massages, haircut, home cleaning, handymen, appliance repair, painting, pest control and more-delivery by trained professionals conveniently at home. Urban Company's vision is to empower millions of professionals worldwide to deliver services at home like never experienced before. Urban Company provides a platform that allows skilled and experienced professionals to connect with users looking for specific services. All the professionals, though experienced and skilled, undergo intensive training modules before being allowed to list their services on the platform. Once on the platform, Urban Company's match-making algorithm identifies professionals who are closest to the users' requirements and available at the requested time and data. |
In reference to the above case, answer the following question:
- What type of Bank account does Urban Company have? Why?
- Explain how, the professionals are recruited by Urban Company.
- Write about any three External sources of Recruitment.
- What services does the Urban Comany offer?
Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE 10 Recruitment, Selection and Training QUESTION BANK [Pages 167 - 169]
Internal sources of recruitment restrict the choice available to the management". Justify this statement giving one reason.
Distinguish between internal and external sources of recruitment.
What is group interview?
Reference checks do not provide reliable information about the candidate.
What is vestibule training?
Distinguish between training and education.
Distinguish between training and development.
Explain the importance of careful selection of employees.
What is training?
How does training differ from development?
The file on Mr. Verma's (Manager of Clairmont Hotel) desk containing customer complaints was bulging with letters received over the last few weeks. As he was short staffed, unsuitable recruits who could not be trained, were hired and asked to take on responsible jobs. The result - Hotel rooms were over-booked, cold food was being served by the waiters and cleanliness could not be maintained. The rate of labour turnover and absenteeism was also very high. Mr. Verma had suggested a year ago that a separate Human Resource Department had to be created. The owners, however, had tried to save additional costs and had not acted on his suggestion. |
In the light of the above case:
- Highlight the importance of training.
- Outline the procedure to be followed for the selection of waiters for the hotel.
- How would a professional Human Resource Manager have tackled the situation?
Distinguish between Apprenticeship training and Internship training.
"Interview is an essential part of selection procedure". Suggest five guidelines for making interview effective.
Give one difference between promotion and transfer.
Give one difference between Orientation training and Refresher training.
Solutions for 10: Recruitment, Selection and Training
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Goyal Brothers Prakashan solutions for Commercial Applications [English] Class 10 ICSE chapter 10 - Recruitment, Selection and Training
Shaalaa.com has the CISCE Mathematics Commercial Applications [English] Class 10 ICSE CISCE solutions in a manner that help students grasp basic concepts better and faster. The detailed, step-by-step solutions will help you understand the concepts better and clarify any confusion. Goyal Brothers Prakashan solutions for Mathematics Commercial Applications [English] Class 10 ICSE CISCE 10 (Recruitment, Selection and Training) include all questions with answers and detailed explanations. This will clear students' doubts about questions and improve their application skills while preparing for board exams.
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Concepts covered in Commercial Applications [English] Class 10 ICSE chapter 10 Recruitment, Selection and Training are Selection, Methods of Selection, Types of Interviews, Recruitment, Sources of Recruitment, Methods of Recruitment, Advantages and Disadvantages of Recruitment, Nature of Recruitment, Importance of Employee Selection, Interviews, Training, Importance of Training, Types of Training, Methods of Training.
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